Attachment Sent to Marissa Mayer

BELOW ARE SOME COMMENTS ARCHIVED FROM THE YAHOO GROUPS FEEDBACK THREAD AGAINST NEO & FROM THE TREVIS ARTICLE

http://yahoo.uservoice.com/forums/209451-us-groups/suggestions/4276993-return-groups-format-to-prior-format-that-works-#comments

http://www.trefis.com/stock/yhoo/articles/203688/yahoos-redesigned-web-pages-are-paying-off/2013-08-29

I have color-coded it. Black is thinking of leaving, Red is already gone, Green is boycotting advertisers and selling stock, Blue is outlining problems and offering feedback, and Purple Italics is detailing problems for the elderly, disabled, sick, dying, and impaired.

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Stafford  commented  ·  September 3, 2013 12:51 am

The NEO format is completely unusable. I moderate three groups with a combined membership of over 7,000 users. I will not approve any new posts to these groups until Groups is returned to the previous format. If this does not occur within the next month, I will move all three groups to Google. NEO is a massive FAIL. END IT.

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Joe  commented  ·  September 2, 2013 11:27 pm

After further reading, it seems a TOTAL WASTE to complain to Yahoo. They are not about to listen. I am going to seek moving my interests ELSEWHERE, somewhere worth my time and efforts. Will the last Yahoo member leaving PLEASE turn out the lights, thank you.

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Anonymous  commented  ·  September 2, 2013 9:45 pm

This SUCKS. I have just been summarily informed by Yahoo that there is no way for me to go back to the older format for Yahoogroups, so I guess we are all just screwed, despite Yahoo’s BS claims to listen to us, or claims that they are there to help. I am looking at literally thousands of comments saying the same thing: This SUCKS, change back, etc. This is NOT just about people not liking change, Yahoo! It is about the fact that your new format does NOT work! Hellooooo…… Like many others I have seen in these comments are saying, I’m leaving Yahoo just as soon as I can manage it and taking all my e-mail, groups, and anything that would ever give money or support to Yahoo with me. I will never use another Yahoo product again. This was the last straw for me. Yahoo sucks.

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Cadie  commented  ·  September 2, 2013 7:29 pm

Yahoo Groups’ advertisers would be horrified if they saw the number of angry posts on Yahoo Voices. Enough to pull their advertising dollars. I am really shocked that some techie who surely is a member has not written on their blog, or on a techie site. Again, we’re not so much against change – I know every one of use could provide a list of at least 20 improvements that would really make Yahoo Groups the preeminent site. That Yahoo Groups would not value their customers’ opinions is short-sited and shows an egocentric corporate attitude, “we know more than you do”. This attitude is fatal for any company. I too own Yahoo stock which I’m dumping.

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Geogianna McCool  commented  ·  September 2, 2013 6:56 pm

I feel really, really guilty for all the pain Yahoo has caused the Groups because I am a Yahoo stock holder. It shames me. It should shame Yahoo, too. Since it seems not to have done so and I’ve already lost a huge part of my investment in Yahoo……guess the time to sell my stock has come, At a loss but at least I will sever my connection to a company I had high hopes for a long time ago

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Anonymous  commented  ·  September 2, 2013 6:48 pm

In fact….. IT DOESN’T EVEN WORK AT ALL NOW…… can’t post a new comment. You guys have really really screwed up…. My group is almost ten years old and was working JUST FINE… NOW? I’m moving it to Google…

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Warren Digraziano  commented  ·  September 2, 2013 6:45 pm

Okay so if you are actively listening to everybody why have we not been returned to the prior format, I am almost ready to close all my member

ships in the groups i belong to, and seriously considering closing all my yahoo accounts. I would rather not do that because I was enjoying everything. It’s no fun anymore. No fun = No Interest. Think about it.

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expeditionradio  commented  ·  September 2, 2013 6:41 pm

I own and moderate over 50 YahooGroups. The largest is 10,000 members. Total: 20,000 members. Due to NEO causing terrible moderating problems, I’ve started closing or deleting 2 of my groups per day, beginning with the least members first. Within 25 days, all of my YahooGroups will be gone. The countdown started yesterday.

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Brit Martinez  commented  ·  September 2, 2013 6:33 pm

Yahoo Neo has gutted the very fabric of my group.It has rendered it useless.GirlsHouse and our art gallery with 6,000 members is disbanded.We’re gone. Now here is a favor to ask. Contact the DOJ/ADA and help seniors and the disabled.

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Dennis Ingalls  commented  ·  September 2, 2013 5:44 pm

I hope my situation helps you that remain at Yahoo,get the old format back.I deleted the 1983 group with 1,000 members and my chit chat group.Yahoo you have lost hundreds of groups in the past few days.Restore the old group format.

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Anonymous  commented  ·  September 2, 2013 5:24 pm

I’m Javier DelHuerta from El Paso.100% of the groups I enjoyed participating in since I was in high school have been deleted by their owners.I have deleted my groups as well.

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Anonymous  commented  ·  September 2, 2013 5:00 pm 

Danny Shoemaker Michigan  ·  I can no longer be part of this neo experiment. I deleted my groups.

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Robert C  commented  ·  September 2, 2013 4:29 pm

This is no surprise seeing as someone who used to work at Google is now at Yahoo. New name…YaFools! I am now working to dump all the groups I am part of. I do not have time to spend more time relearning over and over what the web throws at us.

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Anonymous  commented  ·  September 2, 2013 4:28 pm

It’s very sad. I used to go to the home page of my favorite groups several times a day to see the new posts. Five of them were right there on the home page. Now I have to go to each home page, click Conversations and then click Messages to see them. Lots of extra work. How is that an improvement? Groups Home has 3 messages. I have to scroll through lots of groups I don’t follow closely to see the ones I want. Very sad. I’m doing it less and less. Activity on all the group I moderate is down. Lots of members are switching from reading on the web to getting emails. That means ads aren’t being looked at. Very likely I’m going to delete my largest group with about 4000 members.

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Anonymous  commented  ·  September 2, 2013 3:55 pm

I am the owner of five groups with a combined membership of 4000 members.Because of the Yahoo format I have deleted them.

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Anonymous  commented  ·  September 2, 2013 3:07 pm

Bryan Chandler Columbus Ohio ·  I joined the growing exodus out of Yahoo with the deletion of my groups.

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Anonymous  commented  ·  September 2, 2013 2:41 pm

I deleted my groups.Having neo on my monitor makes me want to chuck.Well you wont have me to abuse or used as a guinea pig as longer.

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mt  commented  ·  September 2, 2013 2:39 pm

hello out there, is it time to sell my yahoo stock: this is an incredible ***** up. apparently yahoo central did not test all this sufficiently; they seem to not understand that it DID WORK before they began to tinker. As always, we are left with no one listening until everyone leaves….

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Anonymous  commented  ·  September 2, 2013 2:26 pm

Yahoo.Fix this mess by returning to the old format.I had no other choice in deleting my group.Our network left yesterday. Many Yahoo icon groups are gone. I no longer have a reason to stay.

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Shane Johnson  commented  ·  September 2, 2013 1:09 pm

Just a quick comment and I will post my displeasure with Yahoo at trefis. I no longer have any reason to ever have Yahoo darken my path again as I too have deleted my Buffalo New York groups.

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Anonymous  commented  ·  September 2, 2013 12:47 pm

This is Shuan from Baltimore. I am forced to delete my Baltimore and Maryland groups. They are gone.

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Fran  commented  ·  September 2, 2013 12:40 pm

And someone was actually PAID for this blunder … I’m already moving to “g” sites

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Anonymous  commented  ·  September 2, 2013 12:34 pm

Neo is a total failure. I’m moving to Google – for everything. Mail, groups, searches, news, etc. Goodbye Yahoo after all these years.

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Anonymous  commented  ·  September 2, 2013 12:20 pm

I am the 2,838th commenter on this board.Post after post in the beginning pleaded for Yahoo to return the the old interface.Yahoo has no intention to restore the old interface.I’m not playing the waiting game.I owned two groups for active military to mentor an at risk teen and a cultural exchange program as well as my personal blog.I have deleted my groups.I no longer have any reason ever to visit Yahoo.Consider this my own personal boycott of a company that does not value my 15 years of loyalty.

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Anonymous  commented  ·  September 2, 2013 11:41 am

What a complete waste of time dealing with Yahoo.They only want to respond to comments that perpetuate this NEO fiasco.Hundreds of groups have left.Include mine.Does the word BOYCOTT register with you?

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Anonymous  commented  ·  September 2, 2013 11:36 am

Agreed! This was an irresponsible and foolish idea to impose this new format on your unwilling test subjects! Change it back now, or I will delete my 30+ groups and go elsewhere. I am livid about this. This kind of nonsense is why people are leaving Yahoo in droves in general.

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Anonymous  commented  ·  September 2, 2013 11:18 am

This is Greg from Nebraska.I have just deleted my group.I no longer have any reason to ever visit any Yahoo site.

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Larry N. Starr  commented  ·  September 2, 2013 10:39 am

I will also email your sponsors and tell them I won’t buy products from advertisers who use an ISP that ignores the wishes of its subscribers.

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Anonymous  commented  ·  September 2, 2013 10:23 am

You’ve done a terrible disservice to hundreds of thousands of group users who stayed with you while you did the right thing. The forced change with NEO was not the right thing. Many groups will close due to your stubbornness. Our four groups are closing this week and moving to another service. This was all so unnecessary, but Yahoo no longer hears the voices of it’s members. A lesson for all companies – you are NOT too big to fail!

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Alex Medrano  commented  ·  September 2, 2013 10:22 am

Its clear that all the complaints in the world fall on deaf ears. I have deleted my two skier groups, blog, and county group.

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Anonymouse  commented  ·  September 2, 2013 10:11 am

Please take the format back to the former setup – it was really good and easy to use. One of the group’s I’m on is threatening to move the group over to Google Groups. PLEASE don’t force groups to move away. I love the yahoogroups experience.

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Anonymous  commented  ·  September 2, 2013 10:01 am

I will be closing my Yahoo groups (9) and moving to Goggle accounts and Gmail, I will encourage all my members to leave Yahoo for good. It is sad to see that Yahoo does not listen to the voice of it’s loyal members. This is one more reason for people to leave Yahoo once and for all.

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Maureen  commented  ·  September 2, 2013 9:58 am

I’ve been on and also owned groups since 1999. In the past couple weeks I’ve watched ppl leave groups in droves. Some groups had over 6,000 members and its sad to see such hard work disintegrate right before my eyes. Ppl are abandoning ship faster than the sinking Titanic. So many long friendships ended by one foolish move. So many useful groups disbanded. WHY? If I wanted a Google or Facebook lookalike , I would have gone to those sites. Sometimes its better to be different from the rest so you stand apart. Ppl came to yahoo because it was different and user friendly. Now, well, it doesn’t really matter any more. You have joined the ranks of the other sites and there’s no reason to stay. Groups are being moved to other sites like BigTent etc. I don’t see the point of this. The group I moderate which holds monthly swaps is now useless. We depended on our database to enter our info and have members edit their stuff. The owner can’t even get in now. Horrible, horrible move. Whoever came up with this NEO idea should be demoted to gopher. Sorry yahoo didn’t have enough confidence to stand on their own and felt the need to become a follower. Sad, Sad, Sad!

Well, off to visit my old yahoo group which is now located on BigTent

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Anonymous  commented  ·  September 2, 2013 9:58 am

Dear Yahoo group owners and members.Yahoo was no intention on returning to the old format.I too have deleted my group. Hundreds of groups have been deleted already.I bet the number of users of these deleted groups is well over the 250,000 mark.

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Adam  commented  ·  September 2, 2013 9:29 am

@Charles Silverman. Try bigtent.com

To Yahoo you have lost my patronage and that of several of my groups.The largest had over 1,000 members.I just deleted all of them.

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Charles Silverman  commented  ·  September 2, 2013 9:12 am

The QFLEA Cafe has been the social communication group for the vendors of QFLEA.com Flea Market for twelve years. Unfortunately, as Yahoo has yet to send any signal that they will return us to the format which we found friendly and usuable, we are migrating from Yahoo to Google Groups. The functionality at Google is comparable, though not as good as the former Yahoo Group functionality, but it’s certainly good enough for us. I recommend that all Yahoo Group moderators who have had it with Yahoo’s lack of response to our requests to go to Google Groups and set up a test group to check out the functionality. It’s worth taking a few minutes to review. Goodbye Yahoo. You made a grevious error in execution and judgment.

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Sandy  commented  ·  September 2, 2013 8:58 am

Give us back the old format. I am SO unhappy with your awful NEW Yahoo mail. I am now in the process of changing over all my files and information to other mail groups. I’ve had it up to HERE with your crumby new mail system. Soon, I hope to not EVER have to use it again. And, oh yeah, I will really miss all the yahoo GROUPS I used to belong to. Thanks for nothing!

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Anonymous  commented  ·  September 2, 2013 8:38 am

I’m Victor Brantley.Its been said and I’ll say it again, Yahoo will not return to the older format. They have admitted this in various responses to other members. This is the reason hundreds have groups have been deleted with combined memberships in the 100’s of thousands. This includes my two groups in Nebraska and a blog.

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Eric Eick  commented  ·  September 2, 2013 7:30 am

Add me to the chorus of voices stating that the response given rings hollow. With no warning, no notification, no foreknowledge, and no options given before the change, it is hard to believe that Yahoo values how much we care about our groups.  I weathered the change from yahoo Clubs to Yahoo Groups, the various tweaks made since then to the Yahoo Groups, and the change from the clean, easy to function Yahoo classic mail to the jumbled mess it is now, but now this? I hate to say it, but I’m actively looking for a different hosting site for my groups. If the Email and the Groups are both no longer of use to me, I have no reason to stay or use Yahoo anymore. I’m hoping you’ll come to your senses and reconsider, like the last botched attempt to turn the groups into some facebook/google+ knockoff, bit if not, I’m currently and actively looking for some other hosting method and email provider. Thanks for a great 15 years with you though.

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justin  commented  ·  September 2, 2013 7:18 am

i have found the new yahoo is useless, it cant hold a candle to the old yahoo. i might go to gmail or hot mail if things dont change as i enjoyed yahoo for years i hate to start over

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RavenShade  commented  ·  September 2, 2013 7:12 am

I never use my Yahoo Mail and my stepdaughter, who was a fan, finally gave up and switched to her campus provided email instead. She was our last family holdout but basically threw 10 years of Yahoo out the window in anger and frustration. So even long-entrenched users will finally bail if you don’t change it to something with more functionality. It’s like you gave it curb appeal (for some) and then took a wrecking ball to the interior.

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LindaMc  commented  ·  September 2, 2013 6:52 am

What a CYA joke is your response to Nedra Ewart. Since when has Yahoo ever listened to user complaints and appeals? I HATE the “new and improved” Yahoo email. To find you’ve used the same heavy-handed tactics to “upgrade” a Groups format that has worked well for years is … well, it’s Yahoo.  I’ve barely explored the new chaos, but initial questions: How can I find group specific photos albums, or my OWN or other photo albums for that matter? Example: As for new Group formats, in addition to a banner that won’t stay changed, what happened to the ability to individualize a home page with topic and seasonally appropriate background colors. Oh yeah, grey is the new rainbow. If I sound cynical and utterly disgusted, I am! I’ve used Yahoo since the early 90’s. I’ve created and owned Yahoo Groups since they first became available. I’ve been through upgrades that actually added value. NEO is the worst possible upgrade I’ve ever had to deal with. I am already disgusted with Yahoo email and have been considering severing a couple of decades of using it. With a group of almost 700, I don’t know how hard it would be to change providers at this point, but believe me, I am SERIOUSLY considering doing so.  Massive exodus may be the only way to get your attention, and such will be unless you backtrack and reinstate the previous Groups format. The comment about the Firefox end-around sounds VERY interesting. Unless you do an immediately recant, I’ll be giving it a try and recommending it to members of every group I own and am a member of. One can only hope it actually works (unlike Yahoo upgrades.)

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Ted  commented  ·  September 2, 2013 3:16 am

Yahoo, the people have spoken, on this feedback page there are now well over 40,000 votes against the ‘neo’ format and a whole 56 in favour.  The votes against ‘neo’ just keep rising, and rising. Everyone HATES ‘neo’. You say you listen and if you do you need to ditch the bland, ugly, hard to read and ****** to use neo format and return to Classic, or, at least give Group Owners the option to switch back. Yahoo ditch ‘neo’ before we, your users, ditch yahoo…

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Roger McNair  commented  ·  September 1, 2013 10:24 pm

I complained a week ago and asked Yahoo to restore the old format.They have ignored me and just about everyone else. I looked around and saw the desperate solicitations from the staff at Yahoo on how to fix the mess they created.They have closed posts by loyal Yahoo group owners pleading to restore the older format.The course of action is obvious.They intend to keep neo and to the infernal regions with anyone that disagrees.I am surprised that Yahoo has adopted a callous attitude.That and other reason owing to the dysfunction of my group that I have deleted the 2700 member Democrats United.

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Anonymous  commented  ·  September 1, 2013 9:46 pm

I can’t afford to babysit my groups and wait for them to function.I deleted the Internet Guide and four other groups.  Jon E Ricks

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john hogan  commented  ·  September 1, 2013 7:59 pm

Return to the old format, or I will close my 6 Groups and just give up on Yahoo Newsgroups. The new format is that bad. Any company that disregards the views of its clients to this extent will go out of business.

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Anonymous  commented  ·  September 1, 2013 7:58 pm

This is Julian from the Bronx I deleted the five groups I owned  Your complaints are not being read.Your calls are not being heard.The last resort is to boycott Yahoo and advertisers. I promise you,I am.

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Anonymous  commented  ·  September 1, 2013 6:53 pm

This is Tyler from California.I am fit to be tied.The thanks for many of you who have been loyal customers of Yahoo for years given this awful neo mess.THE COMPLAINTS ARE FALLING BLIND EYES! I too have deleted my California based groups and a few I co-moderate.This is an absolute mess.What really bothers me is they want you and I to fix it for them.I aint buying. I’m over Yahoo and its advertisers.

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molly  commented  ·  September 1, 2013 6:51 pm

A couple of the groups I’m on are moving and trying something called BigTent. I’m just waiting for word its ready for members. What a waste of time and energy yahoo, and for what really? Advertisers? No members, no clicks, no clicks no advertisers, no advertisers no yahoo…. As much as we hate to go, its not my reality to sit around and wait to see if anything on the group may start to work. Today, the 1st, was the day we changed the database for this months activities. Instead we have dead silence…. thanx!

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Lynda Ann Miller  commented  ·  September 1, 2013 6:50 pm

You are going to run people off Yahoo, that’s all. Me, for one.

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Anonymous  commented  ·  September 1, 2013 6:12 pm

Write to all the advertisers that you see on your group page and tell them the number of potential customers that they will be losing when you all leave Yahoo because of the new format. It worked last time and Yahoo had to revert back to the old system that we all know and love. Money talks!.

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Mark  commented  ·  September 1, 2013 6:04 pm

If yahoo are now stating that a return to the old way is NOT possible, then it can be guaranteed that they have broken the cardinal Rule of upgrading, always have a backup of what you are upgrading from, so if things don’t work out it can be returned to previous state, if yahoo are now saying that it cannot be reversed then they have not backed up!! or they have and have decided that they cannot be bothered to return so that users are FORCED to use the NEO format /framework,  and as for groups closing a lot of the groups i was/am a member of are fanfiction groups and now chances are all fanfictions have been lost are are no longer recoverable.  Yahoo seem to have really shot themselves in the foot now and i don’t see them being what they once were if at all again

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Charles Silverman  commented  ·  September 1, 2013 5:52 pm

I saw that someone intends to contact Freecycle.org to move all the Freecycle groups away from Yahoo. As an active Freecycler, I intend to do the same thing and urge all other Freecyclers to do the same. The NEO thing does not work and our ability to Freecycle has been severely affected by this change. Let’s get out of here.

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Barry  commented  ·  September 1, 2013 5:44 pm

All of you have two choices.Leave or stay.Those of you who stay are expected to fix the Yahoo neo.  (Neo is here to stay) Why should we fix a problem that they have paid techs to work out? Well,I dont have the time or desire to help them fix their problem.This is the reason hundreds of groups are closed and thousands of members have left Yahoo for good.I’m one of them.

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Tom Eggleston  commented  ·  September 1, 2013 5:00 pm

I have deleted my group of 3200 members. Adrian’s post listed below only confirms what we suspected.This new roll-out is permanent and can not be rolled back.

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Adrian  commented  ·  September 1, 2013 4:32 pm

I had to cut and paste the comment below that was posted in another column. Many of us saw the roll-out as permanent. The response  from Yahoo customer care confirms this.This is the reason I have deleted two of my groups.

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Adrian  commented  ·  September 1, 2013 4:30 pm

Latest from customer care: “Thanks for spending the time to reach out to us again and for providing a detailed feedback on Neo. “We know it isn’t always easy to get used to change, but it is not possible to use older versions of the Yahoo! Groups.” The first email I received said I was part of a test group. I assume from the latest email that I was actually part of a roll-out. I think Yahoo lied. I didn’t even ask to go back, I just responded with a list of the problems I was having.

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Sean Tjado  commented  ·  September 1, 2013 4:03 pm

Yahoo what have you done?? I am a sophomore at JF Kennedy in Denver. I’ve come to count on a family of groups. Bryans group is gone. My football group is gone.  Jake just sent a message from the wrestling group saying that his group is closing. Then I go to my teen group. CorysHouse has a message saying its closed. Their state group for Colorado is gone. Whats left for me? I have three smaller groups that I too will delete. Man, I hope you get it together and save whats left for others.

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Derech Emet  commented  ·  September 1, 2013 3:33 pm

I just told my 1,122 Yahoo Group members that am QUITTING YAHOO GROUPS because of the new changes to Yahoo Groups, which came on me without my consent and without warning. Before the change, I could invite 100 new members with a few clicks. Now I must invite each email individually. This KILLS Yahoo Groups.I WANT MY YAHOO GROUPS THE WAY THEY WERE BEFORE!!

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Tom  commented  ·  September 1, 2013 3:28 pm

I am group owner for two groups related to hobbies. My members and I are all furious. If NEO isn’t GONNA by Friday, I will close my groups and open them in some other manner, probably Google. You should have left well enough alone.

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Mary Garduno  commented  ·  September 1, 2013 3:27 pm

This is Troy Garduno posting for my wife,Mary. The Vince and Mary group was started during the switch from Yahoo Clubs to Groups. Our group helped group owners facilitate the change. The group was successful and grew to 3300 members. Today our group is forced to close due to neo and the chaos its created. No longer are we able to function as a relevant group. Whoever designed this neo product should have pre-tested it before they dumped it into our laps. Its because of the neo product Mary and I have deleted our group.

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Isabella  commented  ·  September 1, 2013 3:02 pm

I deleted my high school alumni association group. We’ll re-establish it at Google Groups. It’s not worth the aggravation.

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Brent Castor  commented  ·  September 1, 2013 2:55 pm

On August 25th I asked Yahoo to release me and a good portion of the 1550 members of Mile High Teens out of the dysfunctional neo experiment. Our group is now neutered and worthless. I deleted the group.

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Akron Regional High School PTA  commented  ·  September 1, 2013 2:50 pm

The Akron Regional High School Parent Teacher Association has closed it’s Yahoo Group due to the changes forced upon us with this terrible “upgrade”. Many of our 700+ parents only had Yahoo email addresses to belong to the group. Most have stated they will be abandoning those addresses. Sad day for Yahoo and it’s users.

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Andrew McMahon  commented  ·  September 1, 2013 2:25 pm

Our Boxers and Kickboxers group with 3200 members is now closed.

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Paul Simms  commented  ·  September 1, 2013 1:31 pm

School Zone is closed.Our 4200 members thank Yahoo for hosting our group since 1999.Our choice was difficult,but because of the email and database functions we use, plus the standard set up that enabled visually handicapped students to post their homework questions is gone,we had no other choice.

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John Fowler  commented  ·  September 1, 2013 1:23 pm

Yahoos, I understand that you want your site to look cool and new generation-y. It isn’t working. Even if you get every single bug worked out, this new format isn’t as flexible as the old one. I think you need to offer group owners a choice on what they want their groups to look like. Yes, multiple interfaces cost more to maintain and look less streamlined. However, you’re confounding everyone with this, and surely there’s got to be some goodwill you should consider when there are 25,000+ votes against it.

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Mary Michel  commented  ·  September 1, 2013 1:17 pm

Yahoo –  Are you aware that a large number of the groups you host are HEALTH groups?  Let me educate you: This means that thousands of users who suffer from Lyme disease, CFS, methylation issues, fibromyalgia, cancer, adrenal dysfunction, thyroid issues, chronic infections, and other health problems use these groups for gathering information about possible treatment options, scientific studies, referrals to doctors, suggestions for lifestyle changes and relief of pain, etc. These people often have brain fog, visual problems and concentration issues which makes it difficult to even use a computer. This new format has obviously not taken the above into account. It is now very difficult to use your groups. You have created a dysfunctional group for the many people who are already dysfunctional.  Where is your understanding and compassion? Go back to the old format!! Show us you really wish to provide a service to your users!!

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Troy  commented  ·  September 1, 2013 12:47 pm

From Wyoming: Our photo pictorial essay group served as an archive and visual tour of Wyoming. It grew to become the largest Wyoming group. I saw the change begin to occur and luckily was able to find a volunteer to archive our photos. I deleted our group. I noticed that other Wyoming groups were gone also. For us its too late, but in the spirit of neighborliness and good will, will you PLEASE restore the groups.

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lil_bear1972@yahoo.com  commented  ·  September 1, 2013 12:37 pm

The new format makes it hard to figure out for not only me, but the rest of the world that are on Yahoo. I would have helped if we all had been given a e-mail to let us all know Y! was going to Bata test a new format….. If this keeps up, I will be forced to close ALL my accounts with Yahoo and use another site to get my e-mail and network for my business!

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Robin Jackson  commented  ·  September 1, 2013 12:07 pm

It seems like whoever did the redesign didn’t understand that most yahoo groups aren’t about chatting. They’re about sharing information, much of it archived in old messages, files, databases, polls, and images with the comments about them.

Whether it’s quilters or a rare disease support group, new members often have questions for which very valuable answers already exist in the group archives. They just need to be directed to the right resources. Search needs to be available that combines date range, author, and key word. Conversations need to show who’s replying to who.

Images need to be in manageable albums with a good comment structure. Because yahoo group images are often informational, the comments are essential to the value of the album.

Formatting of messages, including retaining line and paragraph breaks, is essential to preserve their information content. And that’s not even addressing how disability unfriendly the new format is, or that it doesn’t work on iPad. People depended on yahoo groups not just for the latest gossip, but for years of accumulated knowledge and wisdom, in a format that made it easy to meet the needs of both old and new members.  That’s also why the moderators’ ability to edit notes and reject with an explanation are so important.

These aren’t social clubs where you just have to play nicely. Certain topics may be out of  bounds for a particular group for any of many reasons that are specific to that group’s specific philosophy and purpose. For example, a support group for survivors of violent crime may want to avoid overly descriptive details that could trigger anxiety or PTSD attacks in some members, so require specific formatting with WARNING headers and white space to allow those who need to skip those messages to do so. Moderator edits allow a moderator to welcome a new member and encourage participation while still protecting the other group members.

In other cases a group has agreed among themselves to avoid controversial off topic conversations, like no politics on a group about beading. Rejection with an explanation helps a moderator keep new members feeling welcome while preserving the group’s character. Even more important in information sharing groups where the expectation is that message archives may be revisited for years to come.

There is a huge difference between a group intended for the sharing of creative works or expert information and a simple chat stream. Neo simply lacks the functionality to support the expert archives. But that functionality was what attracted the many tens of thousands of people who participated in yahoo groups.

Neo may be just fine for a 2005 chat group system. (The lack of iPad support makes it hard to consider it any more “modern” than that.)

But it completely misses the point of what yahoo groups are: individually customised curated information archives that integrate images, text, databases, and member-contributed files in an easily accessible, easily navigable structure.  Talk about not knowing the value of what you have!

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Brent Lerner  commented  ·  September 1, 2013 11:44 am

I voted to help other users of Yahoo groups restore the group format.This hopefully carries the weight of 7,000 former members of JBOH.Yes our group formally disbanded this morning.

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Phil  commented  ·  September 1, 2013 10:31 am

Hundreds of groups have been deleted by their owners.Several long established and highly respected groups that stood as beacons in their categories are gone.The combined number of members that went with the deletions is unknown.I would guestimate the number approaching 100,000. Other groups across the spectrum of are in the process of closing down. I closed down our business and school based network.The neo format was a challenge even to delete my groups.

1.It used to be in the old format that groups you owned or co-moderated were listed first.Not in the neo format. Several groups I owned appeared last on the list.

2.The neo format is a drain on RAM.I had to close my browser four times after the browser froze

3.While deleting my groups.I got error messages.After re-booting two times,I was able to complete the exit of my groups.

4.The reason is the neo format.This worthless system have rendered even the smallest of the groups I moderated useless.

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Brenda  commented  ·  September 1, 2013 6:44 am

I have been watching all of this for a number of days now. I do understand that new things take time, and I am not opposed to change, generally speaking. But this new format isn’t for us. It’s not just the way that Yahoo went about it (unannounced and without member input), but the format just doesn’t make any sense given current users and their needs. I have been part of Yahoo Groups since 1999. I have been a member of many different groups, and have moderated countless groups as well. Right now, I moderate 5 groups and belong to more. I endured the last time Yahoo did this – attempt to change the format in the same way and were forced to change back to the classic format because of so many user complaints – but as of this morning, I am seriously contemplating moving all of my groups to Google. I have preferred Yahoo groups and have stuck with them through thick and thin, but now…well, I’m really not so sure. I don’t understand how there can be thousands of votes and comments that are asking you to change back to the old format, and yet you continue down this same road. It really does not appear that you are listening very well.

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Jennifer  commented  ·  September 1, 2013 5:10 am

I belong to a writer’s group and we are losing valued, published members because they cannot upload critiques, download critiques, nor remove incorrectly loaded critiques. We can’t see the uploaded photo of the month properly and we can’t open other writers’ work in order to annotate it during our precious few hours away from household chores, day jobs or the very heavy schedule of published writers. I am not a backward looking person but these changes have disrupted our group massively this week.

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Dani  commented  ·  September 1, 2013 4:49 am

I am very seriously thinking of switching my groups …many of the groups I am in have switched to google or aol

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Anon  commented  ·  September 1, 2013 2:47 am

Neo is all about slow, dragging and a very ugly design. My groups were SO MUCH prettier AND HEY! By God they even had the one thing Neo never had or has!…. FUNCTIONALITY! So Neo is a cancer. Marissa Mayer is apparently on an ego trip so large that she’s infected the yahoos who think this trash is cute! I have begun the sad task of saving what I can from groups that I can still access. With an ID they haven’t hacked into yet with their little neo malware re-directing toolbar (again I must stress that I have NO money attached to my account so yahoo you are **** out of luck fro trying to steal anything from me) and I am saving everything I can from my beloved groups before the final death blow is dealt. I won’t ever trust yahoo again and I won’t be using yahoogroups again either. Yahoo and Marissa Mayer killed them.

IF by chance they could actually be “human” enough to come down off their high horses, I’d love to have my groups back the way they were WITHOUT that ugly side ad that is the SAME ad as the one on top of the screen! And I want my Classic Mail back. I want MY stuff back! I want my pretty groups back because I did work on the appearance of them even if some people never bothered, MY groups looked GREAT! Compared to this neo beast, my groups, my designs are MUCH MUCH more attractive than generic little youtube copy wannabe neo on it now. Why are all these idiot corps always trying to white and grey everything? WHAT IS WRONG with your people??????!!!!!!!!!!!

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Peter Wood  commented  ·  August 31, 2013 11:49 pm

In fact some of ours have already gone. They are going to independent providers. Some of the groups I am part of have already set up on different group sites. None have gone to Google groups yet. Yahoo groups was great, I had one site for 20 groups. I now have five different sites for some of those groups that are in process of migrating off Yahoo Groups. Neo has failed

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Bryan Edison  commented  ·  August 31, 2013 8:49 pm

Here is my suggestion to Yahoo.I WAS the owner of the largest group in its respective category with a little over 14,000 members plus five smaller groups.Before you do a roll-out of a product or service ask for volunteers to to test it.You threw this right in our face.That’s not a good business practice.My primary concern here is my membership.They were subjected to a confusing,awkward,and severely flawed service.My groups were deleted by me half an hour ago.The largest and oldest was found on July 9th 1999.

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Maureen  commented  ·  August 31, 2013 8:13 pm

Haven’t had group members post in over 2 days. Msg me saying no way to post, no way to add info to database. Photos are way big an pop in and out. Ppl trying to join but not showing in group. What happened to the nice colors we could use for our groups? How drab! I can hardly stand to visit groups now without getting a lump in my throat. You have taken away what little joy life offers now a days and smashed it. Owner moving group to Google groups and I’d rather stay here with old format…

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Logan commented · August 31, 2013 6:28 pm

Several of us were waiting for Yahoo Staff to answer the question they are purposely ignoring: When will you end this test and restore our groups? Answer? The obvious.Why do you think they are luring their customers in a trap to itemize problems created by this neo-con job? Only to justify its continuance is the obvious answer.So here we are.The administrators of a network of groups I manage have the order to pull the plug on 50 state chapters of our group.The neo-CON job is a net loss of 11,000 members.

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Jo Harrell  commented  ·  August 31, 2013 6:40 pm

The new Yahoo format is not efficient. It makes “getting around” in our groups so difficult. Most times, when I click on the “back arrow” the site just sits there and goes nowhere. Please return to the former format! I am actively looking for another service so I can be done with this Yahoo.

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Anonymous  commented  ·  August 31, 2013 6:23 pm

Someone said you are trying to look like Facebook? What on earth for? I HATE Facebook. Why can’t you just do a good job for the people who like your old interface instead of chasing after a market that is a whole different category of social networking? Put the monkeys back in their cages and give us what we signed up for. I doubt you will listen, so I have started deleting memberships in groups and deleting groups I own/moderate. Voting with my feet! And looking around for a group provider who is more savvy about customer service.

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Adrian Smith  commented  ·  August 31, 2013 6:04 pm

Dear Yahoo.This is the only way I can reach you.I joined in 1998 when I was ten,I was proud to be part of Yahoo.When my friends left.I stayed. Me and my family of friends were loyal to you. Now you destroyed our groups with Neo.The hardest thing I had to do was to delete my blogs.I hated to see the Neighborhood Congress group leave,The North Carolina Times,and my friends groups in Oregon.  I looked at the delete option for ten minutes for my favorite group I owned.The Literary Guild.I was for teen and young writers.I held my breath and typed the reason why.It because of Neo.Thanks for the years.

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Mary  commented  ·  August 31, 2013 5:55 pm

Please go back to the prior system. As it is now, I see no reason to even use Yahoo groups. I will probably leave the 14 groups I belong too. As this new system is useless for my needs.

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Anonymous  commented  ·  August 31, 2013 5:26 pm

13th position down on the ‘Hot ideas’ tab, is ….

” I love the new neo format ” with 35 votes

It was one of the first topics to be given a ” GATHERING FEEDBACK ” status

Since then, almost 40,000 votes against this monstrosity called neo have been made

( go on, add them all up ), but that curious little topic stays firmly at #13, with all of its 35 votes proudly proclaiming it to be worthy of needing feedback. I’m sorry, Yahoo!, I must be thick – do you consider that topic to be so unusual as to merit serious thought ???

What about doing the obvious thing that your users are requesting – restore the old interface ( at least until you are ready to release a properly tested and working neo 2.0 ) ! Your users are already walking now – soon they will be stampeding – that won’t do the advertising ratings any good at all, will it ? Where’s the famous micro-manager with the users-needs-focus when you need her ?

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Anonymous  commented  ·  August 31, 2013 5:24 pm

This is Anthony Cordova USAF. I joined Yahoo when I was 17 and literally grew up with Yahoo groups(11/1998) I am now a volunteer mentor with a group I belong to. Yahoo knows me well as a top contributor at Yahoo answers. Today I end my group activity. I deleted the Unsolved Group that was proud of a 4200 membership. Boys Nation,The Football Players club, the Internet Gym, Street Boys, Scandinavian boys,the Lettermen Club, A1sWrestling Club were all deleted with a combined membership of 17,000 members. Because of Neo .It took me a better part of an hour to close my groups.

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Elizabeth S.  commented  ·  August 31, 2013 4:56 pm

Lets got back to the way we all knew what was going on, and how to do everything in our own groups – this new stuff is ******

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Kate  commented  ·  August 31, 2013 4:55 pm

I keep reading comments by Admin that this or that is being “worked out,” “added,” or whatever. My question is, why hit us with something BEFORE all the “issues” have been corrected? I don’t know who came up with the idea to change group formats, but he/she should be fired! The reason so many people chose Yahoo groups for their sites instead of Facebook is because THEY DID NOT WANT A FACEBOOK FORMAT! Following are some of the comments about the new format in my group:

“Currently, on what passes for our ‘homepage’ in the new format, some very interesting comments, e.g., those concerning the use of herbs, etc. are completely missing and old messages from two years ago are listed as recent posts!” – gb

“I hate the new format. Starting to dump most of my groups because it now seems pointless.” – dp

“I hate it, too. I just dumped one on which I was the Moderator and nobody participated anymore. I deleted all members first, then un-Moderated myself. Group is smoke. I may do some more unless Yahell goes back to the old format.” – SF

“If they try to do a Facebook format, I think that is a HUGE mistake for Yahoo. IMO the only thing that has kept Yahoo Groups going is that they WEREN’T like Facebook. They can’t compete with Facebook. Google tried to compete with Facebook and is not doing very well at it at all. Yahoo Groups is unique with it’s group interface and should keep it that way.” – AA

Our group is now actively looking for an another host for group, even if we have to pay for it. At least if we’re paying for a site, we will be able to make our own decisions and won’t be jerked around every time someone at Yahell gets some harebrained idea!

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Anonymous  commented  ·  August 31, 2013 4:31 pm

A lot of TIME and PRIDE goes into developing a successful chat group. We are called “Fibercritters” NOT “Alpaca, Sheep, Goat, Llama, Rabbits, etc”. The last words are our description and NOT our name. We are proud to say that we started back in 1998. That information along with the monthly/yearly postings are gone along with our membership totals. Again, PRIDE in statistics. The “Pygora Goat Bulletin Board” group had original artwork on the home page. That artwork is nowhere to be found. Do you have any idea how long it took to develop that artwork or do you care? My negative list goes on but it has been covered by other owners, moderators and members.  This new Yahoo is just not working for most group owners and moderators. Why didn’t you ask BEFORE cramming it down our throats without offering us an OPT-OUT or listening to our thoughts? Unhappy Group Owner

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Troy Bishop  commented  ·  August 31, 2013 4:00 pm

61 groups that were part of a community network all across Colorado were deleted and the reason I gave….NEO! I also deleted the group for Estes Park and Deer Trail.A friend of mine deleted his Brentwood neighborhood group and Eleanore in Wyoming just deleted the Wyoming Literary Guild. Yahoo,because of this Neo fiasco just lost 13,000 loyal members.

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Ed Lomas  commented  ·  August 31, 2013 3:30 pm

Thank you for the idea that we can migrate our groups to Google. I will look into that, and will do so at the first opportunity unless Google is worse than the current version of Yahoo Groups. Even if Yahoo were to revert to the old version of Groups tomorrow, I’ll look into the Google option. After all, if Yahoo marketing is roundheaded enough to do it once, they’re liable to do something as foolish in the future.

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Peter Wood  commented  ·  August 31, 2013 3:30 pm

Dear Yahoo, do you have any idea how truly awful neo is to use in the real world?  I’m not disabled, I’m in my late 40’s, and do have the normal eyesight issues that come with ageing. I can’t use neo. I can’t see the light grey text on the lighter grey panel, The whole entry page to my group is too cluttered. Every time I look at the front page neo tries to load more and more “conversations”. I now appear to have most of the functionality back, but everything has become very difficult to use. I find myself peering at the screen trying to read what has been posted on my group. It’s like somebody sneezed text on the page. Remains my single worst online experience ever.

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Andy Seales  commented  ·  August 31, 2013 2:56 pm

I feel for each and every one of you.The fighting spirit you have to fight for your group would be admired in every circle save Yahoo. I just got the bad news that a MAJOR group network is now in the process of closing down ALL of its groups.As long as they were here their was a slight chance our groups would be restored. The writing is on the wall.The administrators of this board have steered the direction of this board responses to what THEY want as an outcome.They have a system.Some members of Yahoo are not able to vote on suggestions or comments past a certain point. Conclusion: They want to institute a broken system and have the audacity for YOU to fix it for them. SO i have deleted my house district group and have prepared the closure of my county group.Its up to the full owner to delete it.We had 1500 members.Good-bye and good luck.

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Alison Bryan  commented  ·  August 31, 2013 2:30 pm

This is the most idiotic move by Yahoogroups. I’ve been a Yahoogroups moderator since 2001 and previously egroups before that. i.e. 15 years track record, for several groups. The biggest one (Deaf UK Jobs) has 10k+ subscribers. I cannot work with this format and refuse to. For example, if a member asks me how to change their e mail address – I cannot actually see the full e mail address to reply to them.  Nor can I format messages to plain text – important since e.g. deafblind people are members of the group and they cannot receive e mails in html. I cannot work with this format and refuse to do so. There has been no consultation with experienced moderators, as to what works. As a consequence you are forcing me to move all the lists I moderate elsewhere. Congratulations on a loss of business.

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expeditionradio  commented  ·  August 31, 2013 1:32 pm

Rollback Neo! My group members are jumping ship. Rollback Neo. It doesn’t work. Quick! Do it now. I’m a group owner of over 50 active Yahoo Groups for 13 years.  I have 20,000 group members, and they are all uprising! They are pressuring me to use a web forum on our website instead of Yahoo. Help!  Some members are saying: “I won’t be reading your Yahoo Group again until you change it back”. (paraphrased)  Other members are saying: “Either use a web forum instead of Yahoo Groups, or else I’m gone.” We can’t survive this change.

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Duane  commented  ·  August 31, 2013 12:10 pm

At present, Yahoo’s attitude seems to be that they know what is best for everyone. They obviously don’t use groups as it was designed and intended. If I wanted Facebook, Tumblr, or any type of social interaction site, I’d go sign up for one.

They tried a similar experiment 3 years ago, almost to the day. That one failed catastrophically. I predict the same success with this one. If they don’t back off and reconsider instead of ramming it down our throats, the catastrophe this time may be the demise of the entire company.

I think they believe that we’ll complain for awhile and threaten to move our groups, then just give in. Rather than accept their attitude, I’ve already moved and deleted 3 groups I own. Several more are in process as I have time. Apparently, Yahoo doesn’t understand English, so I doubt these comments are even being read. If they truly “… deeply value how much you, our users, care about Yahoo! Groups.”, they’d put things right.

I was involved in a similar update of software for the company I worked for. The #1 requirement was that the users would barely be able to tell anything had changed. We did add small items and upgrade the databases behind the results, but the users were mostly unaware of it. If Yahoo had used this approach, I doubt there would be any complaints registered at all. At that point, they could have made improvements (not that they know what that really means) slowly to allow the members/moderators/owners to adjust a little at a time. Back to work on moving 5 more groups.  Duane

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Anonymous  commented  ·  August 31, 2013 11:32 am

My 4,000 + group subscribers do not like the change.

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Myrna  commented  ·  August 31, 2013 11:00 am

I really don’t understand Yahoo and their rules and how they change things without notifying the owners and/or moderators. We are at your beck and call and by venting here we hope you can read our comments. These groups are lifelines to people that cannot get out of their homes. Please change it back the way it was before.

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Anonymous  commented  ·  August 31, 2013 10:25 am

Yahoo Groups Team is smoking too much home-grown CAL-LEY-FOR- NAY-A pot. Send some to the East Coast. I have shutdown my groups. Setting up to move to Google Groups.

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Ellen McDonald  commented  ·  August 31, 2013 10:14 am

Many folks, literally thousands are considering closing their Yahoo Groups. Some plan on moving over to Google, some will just close up & be done with Yahoo. My own groups, some functions work & on others they do not. I can change the picture on home page in one group that I am a Mod in, but not my own groups? It is very confusing to say the least & has literally thousands of people in an uproar. This was not a good move, too much all at once. Perhaps a change here & there to move towards your goal, but hitting us all at once was just way too much. I feel like this is the end of Yahoo Groups.

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Jan  commented  ·  August 31, 2013 8:49 am

As a totally blind owner/moderator of several Yahoo groups, I find the new interface totally inaccessible. It renders me unable to moderate my groups, as the everyday moderator tasks are absolutely impossible to carry out. The group co-owners are also blind and therefore are in the same situation.

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M2B  commented  ·  August 31, 2013 8:38 am

For those of us who are visually impaired this new format is a disaster! Having been a support group owner on Yahoo since 2001 I knew where and how to find the different functions needed so I could effectively manage my group. When I lost most of my vision from a stroke last year, it was because of this knowledge of where to find each function that allowed me to continue managing my group. Now I can not even find where to approve new members (which is something that I had done on a daily basis) I click on Manage Members and all I get is an OOPS message. Needless to say what havoc the cluttered format NOW with NEO does on my sight.  Sorry to say but after 12+ years as a group owner I must say goodbye (once I figure out how to post a message) and good luck to all 1500 members of my group, and I can only hope they find somewhere to get the support they need, and find someone who has given the dedication to the group as I have these last 12+ years.

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Shirley Schmid  commented  ·  August 31, 2013 8:08 am

Unhappy Yahoo users means less revenue for advertisers…CEOs can lose their positions for major errors…such as JC Penney’s…..

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Sharon Betts  commented  ·  August 31, 2013 7:53 am  ·  My associates have used Yahoo groups for years, but these changes are forcing us to move to another format for next year’s project. Your changes are terrible.

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Anonymous  commented  ·  August 31, 2013 7:47 am

This is driving me crazing…too many groups to try to keep straight..and I am NOT doing a good job..so ready to move ALL of them …STOP this insanity NOW …go back as fast as you can to the old format…. I have put my largest group on hold for this week ….hoping all of this changes..if not..I am gone…moving to another sane place… moving ALL my groups… had enough of this insanity out of YAHOO….

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Zurkammer  commented  ·  August 31, 2013 7:47 am

The response leaves some question if the message was understood.  This is not a matter of making a few patches to code. This ship is sinking and you’re discussing a change to the music for the Lido deck.

This new offering is unacceptable at the front-end, the more restricted access, missing capabilities and is hostile to anyone with larger groups. Accept this as a learning experience and revert to the prior version. In lieu of expanding with Yahoo! Groups I’m now forced to consider taking projects, including those on Yahoo! Groups today, to Google. And these projects are all volunteer, non-revenue generating functions that will when moved take revenue from Yahoo!

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Steven  commented  ·  August 31, 2013 8:30 am

Dear Yahoo! Groups service team, What have y’all been smoking? You’ve taken a format that worked so well that it made Yahoo number one in the field of discussion boards and turned it into a worthless piece of **** that is totally useless! The new format that you have taken Yahoo! Groups to works poorly if it works at all. Unless you change the format back to the way it was, I am moving my numerous groups to Google — and I never liked them before. But with this new change you have made to Yahoo! Groups, Google is beginning to look like a viable option. Looking at some of the comments on this feedback board, a lot of other users are beginning to think the same way.

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Zurkammer  commented  ·  August 31, 2013 7:59 am

DISAGREED: This is NOT the first update in several years or was the Calendar update disaster reclassified?

Yahoo! is not engaging their moderators as stakeholders.

Yahoo! is not considering the impact to larger group moderation and management.

Yahoo! is not following any ASQ standards for quality testing.

Yahoo! is not following best practices in Design Requirements or Requirements validation.

This transition to a focus on “fluff” must end as you’re killing needed functionality, failing to provide any documentation on the changes and the Help messages are so far out-of-date it is painful. All symptoms of IT out of control, ignoring the user community and disregarding best practices.

We are pleading that you change your practices or we’ll help you sink this ship by leaving. The added time I will need to support over 30,000 ad viewing people, redesign group images and content plus seek workarounds is becoming too expensive for my operation that is 100% volunteer with zero revenues.

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carlotta  commented  ·  August 31, 2013 5:05 am

I am not interested in being yahoo’s “beta” tester nor am I willing or prepared to take on all the extra work necessary to “fix” my group from this fiasco. If I HAVE to spend time working on my group, I will do so somewhere else where I actually have control — real control — over the end product. It’s been swell Yahoo, but I generally walk away from disrespectful partners

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Jenner  commented September 2nd  tags: YHOO FB AOL GOOG

Paying off for who?? I run a YahooGroup of over 18K members that I am considering closing. Moderator tools are limited; info is scaled back; too many clicks to get to things (3 to jut get to the message archive!); my main profile is getting linked when I have a separate one set for this particular group.  If you want a broader scope of the issues people are having, look here:    http://yahoo.uservoice.com/forums/209451-us-groups

This new format is stumping long-time users comfortable with the internet like me – a 15+ year member of YGroups – imagine what it is doing to those not as internet savvy and older citizens.

BAD move for Yahoo. They are not even seriously listening and taking into consideration it’s users.

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Furrytarot  commented September 2nd  tags: YHOO FB AOL GOOG

You must be kidding. People are abandoning yahoo in droves over neo. Several hundreds of groups are gone, and that covers thousands of individuals. I know I shan’t be back. I avoided facebook because it is like neo – now that yahoo may as well be facebook, I shall stick with forums where individuals have some control over what happens

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Shane Johnson  commented September 2nd  ago  tags: YHOO FB AOL GOOG

Hundreds of groups including mine were rendered useless by this worthless format.Including mine. Hundreds of groups with an estimate of 100,000 to 150,000 loyal Yahoo users no longer have a reason to visit Yahoo.I deleted my three groups as well. I have to question the Yahoo traffic of last month. I attribute this increase of traffic to the fact that current Yahoo members were scrambling to save their email account that Yahoo discontinued.Did you know that Yahoo has a price of $1.99 on a wish list to claim unused accounts? One of these accounts was from a serviceman Afghanistan. Yahoo was once a proud asset to the internet.Now its………………..

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mavis  commented September 2nd  tags: YHOO FB AOL GOOG

I don’t know where you get your information, but the reaction from users of the Neo interface is so negative as to be astounding. People are leaving in droves (including me). I believe (and hope) that they will regret this. Try using it and you will see.

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Butch Hauser  commented September 2nd  tags: YHOO FB AOL GOOG

Andy Seales posted information @ Yahoo answers for the handicapped community.Contained in the post was the number to DOJ/ADA.Yahoo answers deleted it. He also posted a question as to how many users had deleted their groups.The count was 34 representing several thousand groups. That was was also deleted. I wanted to post that because of the NEO format I deleted 5 groups with a combined membership of 4000 members.

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Danny Shoemaker  commented September 2nd  tags: YHOO FB AOL GOOG

Yahoo neo pages is not paying off.Hundreds of groups were deleted by their owners.I read that this mass exodus of a quarter of a million now former users is because of neo pagers.It also effects Yahoo email.

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Stafford  commented 3 minutes ago  tags: YHOO FB AOL GOOG

The NEO format for Yahoo Groups is a massive FAIL. It is completely unusable, and my members have literally stopped posting. As group owner and moderator for three groups with a membership of over 7000 unique users, I will be moving my groups off of Yahoo ASAP if the Groups are not restored to the previous working version swiftly.

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